Objective: Seeking a challenging position as a Clerical Assistant which offers diversity and room for growth where I can use my office skills to benefit your company.
Qualifications:
Exceptional Customer Service: Strong communication skills to understand client needs and provide exceptional results.
Adaptive to New Technology: Proficient in Microsoft Office, including Word, Excel, and PowerPoint, and able to operate all major office equipment.
Independent and Team Player: Enjoy collaborating with colleagues, clients, and customers, as well as completing tasks independently. Eager to motivate and inspire others to deliver their best.
Organized and Motivated: Skilled in maintaining order amidst chaos and ever-changing challenges. Able to multi-task long and short-term priorities to generate desired results.
Languages: Fluently Bi-lingual: English/Spanish. I can read, write, and speak Spanish fluently.
Education: California State University Dominguez Hills, Bachelor of Arts- Psychology.
Experience:
06/2006- Present H.V. Group Home, Inc. Long Beach, CA.
Unit Secretary
Performed a variety of clerical tasks: Maintained and updated files. Entered data into computer system. Greeted visitors, answered telephones. Distributed mail, filing, faxing, and copying. Communicated closely with Probation Officers, Department of Mental Health (DMH), Department of Children and Family Services (DCFS), and Department of Probation (DPO) to obtain necessary information regarding clients medical eligibility. Typed minutes for all staff meetings.
Audited all clinical records to ensure compliance with state guidelines. Notated problem areas in charts to inform both director and responsible person. Prepared client charts and conducted chart reviews for quality assurance. Attended utilization review.
Coordinated all medical, dental, and optometrists appointments as necessary for residents.
Prepared monthly and quarterly statistical reports for clinical department, group home administrator, and facility manager. Prepared monthly weight variance reports as well.
10/2005-06/206 Peace and Joy Care Center Lynwood, CA.
Case Manager- Crisis Unit
Conducted intake and assessment for domestic violence families, evaluate family needs, and provide referrals to other services both within the agency and to community agencies.
Provided case management services to 10-20 families, assisted families with setting goals, identify existing barriers, and work with families to identify available resources.
Coordinated a variety of services for clients including referrals, support services for families, counseling and crisis interventions as needed.
Documented all services provided to clients including counseling, one-to-one family sessions, and treatment goals for each family.
01/2005-10/2005 Kedren Community Mental Health Center Los Angeles, CA.
Case Manager- Children's Outpatient Department
Managed a caseload of 25 families from culturally diverse, socioeconomic levels, which many were at risk for mental health problems, substance abuse, and school delinquency.
Assisted clients through counseling and referrals, provided clients with other services based on an assessment of needs. Translated for Spanish speaking clients.
Maintained and wrote progress notes, treatment records, and provided written reports to the courts on clients psychiatric history.
01/2004-01/2005 H.V. Group Home, Inc. Long Beach, CA.
Youth Counselor
Supervised and provided behavior management , counseling, and crisis interventions, and self-help skills building to severely emotional disturbed adolescents. (DCFS, DMH, probation, and foster care youth).
Wrote incident reports/progress notes on resident's behavior as described in their treatment goals.
Provided problem solving advice, counseling, information and referral, education and prevention for individuals in crises.
Awards/Recognition:
2008 Awarded with "Employee of the Month" for going above and beyond the call of duty on a regular basis.
2007 Awarded with STAR Award (Spirit, Teamwork, Award Recognition) for assisting our company during annual survey.
Answer by Qi H
looks good to me. a little detailed for an employer to read ALL that. they usually skim anyway. i wouldn't describe every detail i did at each job. i would put the name of the position i held and a brief (er) summary. just think, when you have an interview you have to remember all that stuff and they arent even interested in most. they are mostly interested in current stuff. short and sweet is good too. but overall it is an excellent resume'.
why just a clerical assistant. you seem more qualified for a better position. not saying you are "over qualified". just seems like you could hold a higher position.
Orignal From: Can someone please edit my resume for any errors or grammar?
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