A diligent, detail-oriented Secretary knowledgeable in all office functions, with a solid background in the healthcare field. Excellent at multi-tasking in a fast-paced environment, completing projects and meeting deadlines. Superior telephone, customer service, and computer skills with proficiency in MS Word, Excel, and Power Point. Furthermore, my strong leadership abilities, self-motivation, and pro-team work approach will prove to be an asset to this organization.
QUALIFICATIONS:
•3 yrs. of administrative experience in a health care setting, handling multi-faceted clerical tasks.
•Exceptional ability to communicate effectively with staff, patients, and public.
•Ability to translate from English to Spanish.
•Proficient in Microsoft Word and Excel. Type 40 w.p.m.
•Remarkable ability to collect data and keep accurate records.
•Demonstrated positive leadership by diligently serving the needs of our clients.
•First Aid/CPR certified from American Red Cross
EDUCATION:
Bachelor's of Arts- Psychology California State University Dominguez Hills
PROFESSIONAL EXPERIENCE:
Residential Treatment Facility, Bayfront Youth and Family Services
Unit Secretary, 2006- Present
•Greeted visitors and provided administrative support to departments.
•Faxed and filed court documents, made copies, and prepared memos.
•Managed nursing unit for 29 patients. Scheduled appointments and maintained records. Billing.Verified Medi-cal eligibility.
•Served as a liaison between nurses, doctors, and administration staff.
•Prepared monthly and quarterly reports and work schedules for staff.
•Establish, maintain, and update files, databases, records.
Psychiatric Hospital, Kedren Community Mental Health Center
Case Manager- Children's Outpatient, 2005-2006
•Worked with at-risk youth and their families to help minimize defiant behavior youth were exhibiting.
•Translated for Spanish speaking clients. Completed progress notes in clients charts.
•Counseled individuals and families and provided information and referrals.
•Developed relationships with representatives in other agencies to support individuals in attaining services in housing, education, medical, and mental health.
Level 14 Group Home H.V. Group Home, Inc.
Youth Counselor, 2004-2005
•Supervised at-risk risk youth in a residential treatment facility. Promoted the safety and well-being of probation youth ages 11-18 yrs. of age.
•Counseled youth regarding social skills, behavior, and anger management.
Mckinney-Jenkins Behavior Programs, Inc.
Program Assistant, 2003-2004
•Worked with individuals with developmental disabilities. Clients taken into community so they could become more independent and involved within the community.
•Assisted with developing Treatment Plans for the clients. Assisted with helping client's work towards goals such as seeking employment, communication skills, and basic living skills.
Answer by Goddess of Grammar
A few too many "ability"s in the qualifications category.
Demonstrated positive leadership by diligently serving the needs of our clients. <--I have no idea what that means.
40 wpm is pretty crap, I'd take that out.
Answer by AriaJane607
It's good but edit out the top part before qualifications. You can change it to "Objective: To earn a job in (whatever)..." Or, have a "skills" section and use phrases, not sentences.
Answer by Joe T
Your resume is good. I like the combination format and it seems targeted toward the position you are seeking. One thing I noticed is that you have your computer skills in both your profile and your qualifications. I would just put it in one or the other, but not both. I think it works best in your qualificaitons. Another suggestion would be to make your job descriptions more accomplishment oriented. It really seems like you have spent a lot of time on this. I think the resume should get your foot in the door as is.
Answer by cuteynfatal
"Secretary" - substitute with "administrative assistant" or "assistant administrator"
Proficient in Microsoft Word and Excel. Type 40 w.p.m. - delete; this is redundant
Remarkable ability to collect data and keep accurate records. Delete - there's nothing remarkable about being able to keep accurate records. It's a basic requirement of all office jobs.
Faxed and filed court documents, made copies, and prepared memos - delete, sounds too basic. Better to say "managed medical and legal documents."
Overall, I would review for redundancies. As a hiring manager, when I see this I think that the applicant is padding her resume by repeating things. Since you have a BS in psychology, I would delete some of the repeating items and highlight your coursework and your contact with clients. You might get hired as an administrative person but the hiring manager will know that you have much more to offer.
Orignal From: Can someone please tell me if my resume is well-written?
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